Can I refund my product?
We proudly stand behind our products and quality controls. If you are not 100% satisfied with ReCODE, you may request a refund within 90 days of receiving it for a full refund (less s&h). Please note that because we are unable to control the quality of our products sold by other sellers unless otherwise prohibited by law, refunds are not permitted for products purchased from other sellers. Refund requests are only accepted from the original, end-user purchaser. Refund requests are accepted for both regular-priced and discounted items, and approved refunds will be refunded to the payment method used. We are not able to process exchanges.

How to start a refund:
Email [email protected] or call 801.308.8001 for pre-approval. Please have information available regarding where and when you purchased your product.

We will always do our best to process your refund request and issue your refund as quickly as possible. Refunds will be issued in the manner in which you originally paid (less shipping and handling). Once a refund request is received please allow 5-7 business days to process your refund.

Refund guidelines
LifeSeasons reserves the right to verify information, require valid proof of purchase, and deny refund requests at its discretion in cases of suspected fraud or if the customer has abused the refund policy. If you purchased the product from one of our authorized sellers and are unable to return the product to that seller, please contact us at [email protected] or call 801.308.8001.